We’ve updated automation limits to simplify and expand your ability to use them effectively. 😌

Before the update, depending on your plan, you had a limit on how many people could run through your automations in a month, which really limited their general usability for those on our lower plans, especially.

Now, there are no limits on how many people run through your automations. So, no matter what plan you are on, you can have as many people run through your automations as you would like.

For the new limits*, each plan has a limit on the number of automations an OfferingTree user can have active at a time. This means, a person can have as many automations as they’d like actually built out in their account, but they can only have a certain amount turned on and active at a time.

*New limits only apply to new customers. See more below.

The new limits for new customers are as follows:

• Essentials - 2 active sequences at a time
• Pro - 5 active sequences at a time
• Studio Lite - 5 active sequences at a time
• Studio - Unlimited active sequences

🚨 As a current customer, limits will be different for you! 🚨

Here’s how 👇

Currently, if you have more active automations than the new limits allow, that is perfectly fine 🙂 We didn’t want our new update to inconvenience any of you!

If you have more active automations than the limits allow for new users, the number you currently have active is your new limit. If you currently have fewer active automations than the new limit your new limit will be the same as what's outlined above for new users.