Case Study

How a former Mindbody consultant chose OfferingTree for her own studio

Kay Afif knew Mindbody better than most studio owners. When she and her husband opened Hot Yoga Playa in Mexico, she picked OfferingTree instead, and sold her first memberships before the doors even opened.

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Video Snapshot

Hear it from Kay

Kay explains why a MindBody expert chose OfferingTree for her new studio.

Kay Afif
Kay Afif
Co-Owner, Hot Yoga Playa
Context

Opening a new studio meant taking another look at her old tech stack

Kay's previous studio in the States ran on a standard three-tool stack. It worked, but it wasn't built for a small boutique studio launching in a new country.
  • Her old setup meant paying for Mindbody, BrandBot for marketing, and Weebly for the website, three separate logins and three separate bills
  • As a 12-person boutique studio, she didn't need the scale of features (or the price tag) that came with Mindbody
  • Her new market ran on WhatsApp and Spanish, not the email-first, English-first tools she was used to
  • She wanted a partner small enough to know her name, not a vendor she'd be a number to
Solution

Choosing an easy-to-use, all-in-one platform she could rely on

"I just love everything being in one spot. If I need to make a simple change on the website, I'm already in that software every day anyway, so I just click over and I do it."
Kay Afif, Co-Owner of Hot Yoga Playa
  • Kay demoed several platforms and had already seen enough of the bigger names through her consulting work to rule them out
  • OfferingTree felt personal from the start. The team knew her name and her studio before she'd even signed up
  • She built her site and launched an early membership campaign before the studio physically opened
  • One platform replaced the three she used to juggle at her old studio
Favorite Features

Everything Kay uses to run Hot Yoga Playa

Email Marketing

Kay sold a wave of memberships before opening day using OfferingTree's site and email tools, and her open rates have outperformed what she saw in the States, even in a WhatsApp-first market.

Email Marketing

Kay sold a wave of memberships before opening day using OfferingTree's site and email tools, and her open rates have outperformed what she saw in the States, even in a WhatsApp-first market.

CRM & Client Roster

Color-coded badges surface what teachers need to know at the door: first-time visitors, intro-pass holders, or anything staff should be aware of.

CRM & Client Roster

Color-coded badges surface what teachers need to know at the door: first-time visitors, intro-pass holders, or anything staff should be aware of.

Marketing Tools

From pre-opening campaigns to ongoing promotion, Kay runs her studio's growth entirely through OfferingTree's built-in tools.

Marketing Tools

From pre-opening campaigns to ongoing promotion, Kay runs her studio's growth entirely through OfferingTree's built-in tools.

Website Builder

Her site handles bookings, payments, and day-to-day updates, all from the same place she already works in every day.

Website Builder

Her site handles bookings, payments, and day-to-day updates, all from the same place she already works in every day.

Results

A studio that hit full capacity and a team that trains itself

  • Hot Yoga Playa reached full class capacity within two years, and Kay added more classes to meet demand
  • Traveling teachers, most of them trained only on Mindbody, picked up OfferingTree without hand-holding
  • Support has come through quickly every time, including direct help from OfferingTree's co-founders on trickier requests
  • Kay is already thinking ahead to a bigger space, and eventually handing the studio off to someone else
Kay Afif
"Having everything in one place is really helpful. Just do a demo and meet the people. We're not tech experts, we're not software programmers. If we need help with something technical, I can contact support and get a response in a really timely manner."
Kay Afif, Co-Owner of Hot Yoga Playa
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Resources

Keep exploring

OfferingTree vs Mindbody

OfferingTree vs Mindbody

Why OfferingTree might be the right choice for your studio

The Studio Success Checklist: your step-by-step guide to launching a wellness studio

Avoid stress and costly mistakes. This free, downloadable checklist is the exact roadmap over 100 entrepreneurs used to confidently launch their wellness businesses.

Before You Switch Software

The questions every studio owner should ask in every demo, with Eszter & Sinead of OfferingTree

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