Only the follow-ups, check-ins, and reminders your members need
Send the right message to the right client at the right moment based on what they're actually doing in your studio. More first-timers convert, more members stay, and your team always knows who needs a personal touchpoint.
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Automations that go beyond standard follow-up sequences
Triggers based on real studio behavior
Automations can fire based on almost any client action in your studio: their first class, a package purchase, a missed booking, a membership renewal, reaching a class milestone. Because it's all in the same platform, your triggers are based on what's actually happening.
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Send via email, text, or both
From a single automation, you can send an email, a text, or a sequence of both based on whichever channel is most likely to reach that particular client at that moment. No separate tool for email automations and another for texts.
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Update client data automatically
Automations aren't just for sending messages. They can also add tags, update custom fields in client profiles, or move clients into new segments based on their behavior. Your CRM stays current without anyone manually updating it.
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See exactly how your automations are performing
Automation reporting shows how many clients entered each sequence, how many completed it, and which steps are seeing the most drop-off. So you can improve what isn't working instead of just assuming the automation is doing its job.
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Studio owners who automated their communications
Our customers are the real heroes of OfferingTree
Automations you set up in minutes, not hours

Intro offer follow-up
Automatically follow up with clients who purchase an intro offer to guide them toward a membership before it expires.

Intro offer follow-up
Automatically follow up with clients who purchase an intro offer to guide them toward a membership before it expires.

New client welcome series
Send a warm welcome sequence to every first-time client so they feel connected to your studio from day one.

New client welcome series
Send a warm welcome sequence to every first-time client so they feel connected to your studio from day one.

Lapsed client win-back
Trigger a check-in when a client hasn't booked in a set number of days, before they've made the decision to leave.

Lapsed client win-back
Trigger a check-in when a client hasn't booked in a set number of days, before they've made the decision to leave.

Milestone celebrations
Automatically recognize clients when they hit a class milestone with a personal message they'll remember, whether it's their 10th class, 50th, or 100th.

Milestone celebrations
Automatically recognize clients when they hit a class milestone with a personal message they'll remember, whether it's their 10th class, 50th, or 100th.

Package expiration reminders
Alert clients when their package or membership is about to run out so renewals happen naturally, not after an awkward gap.

Package expiration reminders
Alert clients when their package or membership is about to run out so renewals happen naturally, not after an awkward gap.

Staff task notifications
Route follow-up tasks to specific staff members automatically so no one gets missed and your team always has the context they need.

Staff task notifications
Route follow-up tasks to specific staff members automatically so no one gets missed and your team always has the context they need.
See how it works for your type of studio
Questions we hear a lot
Do I need any technical skills to set up automations?
No. OfferingTree's automation builder is visual and straightforward. You pick a trigger, add your steps, and activate the sequence. Most common automations can be set up in under 10 minutes.
What can trigger an automation?
Automations can be triggered by a wide range of client actions such as booking a first class, purchasing an intro offer, reaching a class milestone, not visiting in a set number of days, a package expiring, and more. Because everything lives in OfferingTree, triggers are based on real behavior across your whole studio.
Can automations send both emails and texts?
Yes. Within a single automation, you can send an email, a text message, or both, in whatever order and timing makes sense for that sequence.
Can automations update client data in my CRM?
Yes. Automations can add tags, update custom fields, and move clients into new segments automatically, so your client data stays current without manual effort.
How do I know if my automations are actually working?
OfferingTree's automation reporting shows how many clients entered each sequence, how many completed it, and where drop-off is happening. So you're not just hoping it's working; you can see it.
Can I set up automations that notify my staff, not just clients?
Yes. You can route follow-up tasks and alerts to specific staff members based on client behavior so your team knows who to reach out to and when.
See OfferingTree in action
Test us out in with a free playground mode to see how OfferingTree would work for you. It's pre-loaded with a schedule, registrations, payments and other data
Play with it

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